The world is becoming more and more fast-paced and high-tech, and as a result millions - if not tens of millions, if not hundreds of millions, if not billions - are being left behind the information superhighway every day. Most people are simply unable to maintain pace with the developments of technology in the modern world, and as a result proper tech support training is one of the surest ways to land a stable, consistent, high-demand job.
The key is to find good tech support training. Obviously the best way to go about this is to get in a time machine, go back to when you were 12, and develop a computer geek attitude. But unless you've invented a time machine in your spare time, I doubt that's a viable solution. And if you have in fact invented a time machine, I sincerely encourage you to do something far more interesting than tech support training when and if you ever put it to use.
That said, education is the key. Good tech support training comes first and foremost from useful technology degrees awarded from top colleges and universities. Whether it's mainframe support, coding, or straight-up computer science, each of these offer a type of tech support training that's unmatched by online services or the like.
Of course most of us don't have the luxury of redoing the decisions we made in our teens. And if we did... very unlikely to go the tech support training route.
So where does one look now? Well, there are a variety of inexpensive, readily accessible tech support training schools that you can find online. You could also look at community colleges - most have swum with the tide rather admirably, providing associate's degrees in relevant technical fields and placing a good percentage of their graduates in said fields.
And that's more significant than you might think at first. Over the first half of the previous decade there was a surge in outsourcing, with the the total dollar value of outsourced business climbing to nearly twenty billion per year annually. However over the last few years there has been a backlash, both morally (a large segment of the populace is determined to keep American jobs in America) and economically (people have been leaving, for example, long-distance providers that outsource their tech support overseas because the quality of said tech support is inferior to carriers that don't outsource).
So there is a market out there for US based tech support, and with the right tech support training you could find your niche there.
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